Responsible Gaming at 17bet
17bet is committed to providing a safe, fair and enjoyable betting environment for every player in Bangladesh. Gambling should be entertaining — we provide the tools and guidance to keep it that way. For adults aged 21 and above only.
Responsible Gaming Tools
17bet provides six practical tools to help you stay in control of your gambling activity at all times.
Set a daily, weekly or monthly deposit limit on your 17bet account. Once a limit is applied, it takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period before it becomes active, giving you time to reflect before committing more funds. To set or adjust your deposit limit, contact [email protected].
Configure session reminders so that 17bet notifies you when you have been playing for a set period of time — 30 minutes, 1 hour, 2 hours or a custom interval of your choice. These reminders appear as in-platform notifications and are designed to encourage regular breaks and prevent excessive continuous play sessions.
If you feel that gambling is having a negative impact on your life, you can request a self-exclusion period of 1 month, 3 months, 6 months, 1 year or a permanent exclusion. During a self-exclusion period your account is suspended and you will not be able to deposit, wager or access promotional offers. To request self-exclusion, email [email protected] with the subject line "Self-Exclusion Request".
Set a maximum loss threshold for any single day, week or month. When your net losses reach the configured amount, 17bet will send you an alert notification and restrict further wagering for that period. This tool prevents single bad-run sessions from escalating into significant financial harm.
You can request a full account statement at any time, covering all deposits, withdrawals, bets placed, game outcomes and bonus activity. Reviewing your own activity history is one of the most effective ways to maintain an honest picture of your gambling behaviour and spending. Request your statement by emailing [email protected].
A cooling-off period is a short-term break from gambling — typically 24 hours, 48 hours or 7 days — during which your account remains open but all betting and deposit functions are temporarily suspended. Unlike self-exclusion, a cooling-off period does not require waiting out a long commitment period, making it ideal for players who need a brief pause to reassess their activity.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Recognising the warning signs early is the first step towards regaining control.
If you recognise any of the following patterns in yourself or someone close to you, please seek help immediately. Gambling should never create these situations:
- Gambling with money set aside for essential expenses such as rent, food, or utility bills.
- Borrowing money from family or friends to fund gambling activity.
- Feeling restless, irritable or anxious when not gambling, or when attempting to reduce play.
- Chasing losses — continuing to bet with the intention of recovering money already lost.
- Hiding gambling activity from family members or lying about the amount of time or money spent.
- Neglecting work, study, family or personal health responsibilities because of gambling.
- Feeling that gambling is the only way to relieve stress, loneliness or negative emotions.
If you recognise any of the warning signs above and feel that gambling has become a problem, please do not wait. Contact our responsible gaming support team immediately at [email protected] and request a self-exclusion or cooling-off period. We will respond promptly and with complete confidentiality.
If you or someone you know is struggling with gambling-related harm in Bangladesh, please speak with a trusted family member, a local healthcare professional, or a community religious leader. The most important step is to talk to someone. You do not have to face this alone.
17bet maintains a strict 21+ age policy across all services. During account registration, users must confirm that they are at least 21 years of age. 17bet reserves the right to request age-verification documents (such as a National ID card or passport) at any stage. Any account found to belong to a person under the age of 21 will be closed immediately, any remaining balance will be forfeited, and the matter may be reported to relevant authorities.
We strongly encourage all account holders who share mobile devices with younger family members to enable device-level parental controls and to keep their 17bet login credentials strictly private. If you believe a minor has accessed a 17bet account, please notify us immediately at [email protected].
17bet believes that responsible gambling means treating betting as a form of paid entertainment — similar to going to the cinema or attending a cricket match. Every session should begin with a clear, pre-determined budget that you are comfortable losing. If you find yourself viewing gambling as a primary income stream or as a financial strategy, this is a serious warning sign that requires immediate attention.
Practical guidelines we recommend: set a session budget before you log in and stop when that budget is exhausted; never chase losses; take regular breaks; avoid gambling when tired, stressed, or under the influence of alcohol; and never borrow money to fund gambling activity. Following these simple principles will help ensure that your experience on 17bet remains enjoyable.
17bet takes its responsibility towards player welfare seriously. Our team is trained to identify patterns of play that may indicate problem gambling behaviour. Where such patterns are identified, we may proactively contact the relevant account holder, restrict their account pending a responsible gaming review, or apply protective limits in accordance with our Terms & Conditions. These interventions are made in good faith and in the best interests of the player.
17bet does not offer credit or loans to players. We do not offer inducements to players who have set responsible gaming limits or who are under a self-exclusion or cooling-off period. We are committed to never knowingly marketing gambling services to individuals who have indicated a vulnerability to problem gambling. If you have questions about our player welfare practices, please contact [email protected].
For any responsible gaming request — deposit limits, self-exclusion, cooling-off, account activity review — contact us at [email protected]
Play Smart with 17bet
Gambling is more enjoyable when you stay in control. Log in to your account, explore our games, or visit our FAQ for more information. 21+ only. Please play responsibly.